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Paste not working, or it arrived as a GIF

Paste option missing, or your sticker arrived in WhatsApp as a GIF? Here is why it happens and what to do about it.

2 min read

Copy and paste is the quickest way to get a sticker into WhatsApp, but it depends on your phone, your browser and the file. Here is what to try when it doesn’t go to plan.

There’s no Paste option

It arrived as a GIF, not a sticker

WhatsApp only turns small files into stickers. A larger one is sent as a GIF instead. Make it again with Light quality in the Frame tab, or drag the clip bar to keep fewer seconds. Boomerang and 0.5× speed both make the file bigger. The size guide explains the limits.

Why not share or download it?

Paste is the only way a GIF becomes a sticker. Sharing the file to WhatsApp from your gallery, files or the Share menu sends it as a GIF in a box, not as a sticker; we tested it. Download is still handy for keeping the file or using it in other apps.

Still stuck?

Write to [email protected] with your phone model, your browser and what happened. We read everything.